Terrific place

Great location and personnel-Daniela was especially helpful with recommendations-valets, servers and front shop people were all terrific Food was excellent”

Terrific place

Service was terrific-especially from Daniela-food in restaurant very good-location was great about a 15 minute beach walk from malecon and shops”

FANTASTIC PLACE

I had the pleasure of staying at The Fives/Oceanfront,Puerto Morales,Mx recently. This resort is very small resort which was super easy to get around! Everything was extremely clean! 1.I booked this through Third Home. At the time rental price was $495. However, when I contacted the resort, I found out that there was a resort fee of apx$830. This was a surprise and I thought a bit high. 2. It only has 2 restaurants which limits the variety of the types of food available. The food was good, but not exceptional. I didn't really mind it because the service was fabulous! We purchased the all inclusive pkg, which was reasonable! So happy about this! 3. I had a 1 bedroom unit which included a small kitchen. There was a coffee pot and the essentials for that. However, there were no kitchen towels, silverware ,cooking utensils , glasses etc. I just thought this was strange. The kitchen had a large fridge/microwave/cooktop. 4. View was awesome. 5.Noise level appropriate 6.Bar service fabulous 7.Beach access and service at beach was great! 8.Front Desk people were very helpful & accommodating 9.Close to the main town square (walking distance) I would definitely return to this resort again!”

Ok

The staff was exceptional! The facility was a good 4star equivalent(Marriott/Hyatt), very clean & well kept. When we went March 2023, the beach was filled with seaweed/sargassum & not swimmable. The worst part was the workout facility/gym… it was awful! The elliptical & treadmill were from the ‘80s & rusted. The bench was from 1950 & dangerously set-up… if you enjoy a good gym, you will not find it here. Great place to do nothing & the location was near plenty of eateries. The mini refrigerator was nice, but no cooking capability or microwave.”

Remarks

Great visit. Facilities were wonderful, staff very gracious and helpful.”

Beautiful, quiet boutique hotel in a fun little town

Alejandro and Erica took very good care of us while we stayed a week. This was a very different vacation for us as we are usually on a large resort that we never leave. The Fives Ocean Front is set in a sweet little town, Puerto Morelos. We were able to safely walk to town each day (less than a mile) and try out different restaurants and ice cream shops. We shopped a little also. The art vendors in the town square are fun. I found some beautiful earrings that are hand painted. There was music playing and most importantly, we felt safe all week. We would definitely return to this hotel. Note that there is a small kitchen but no utensils/plates, so if you plan on cooking at all, you will have to buy paper plates and plastic utensils. My suggestion to The Fives would be to provide a few utensils, plates, and glassware for each unit. Also, there is a jetted tub on the deck where others can see you; that is a bit weird but I was able to hang up a blanket over the wall next to the tub so our neighbors could not watch me in the tub; we suggest they put up privacy screens between the decks. The pools are beautiful; we especially liked the rooftop pool overlooking the ocean. The hotel is right on the beach, so you are steps from the warm waters. Later in the week a huge batch of seaweed came in, which made getting in the water undesirable for the last day we were there. They do have a company constantly cleaning the seaweed to make the beach much nicer. We would definitely return to this hotel.”

Great property, Great Service!

What an incredible property! We spent 7 nights at the Fives and had a wonderful time. The service was excellent from the pillow choices at check-in to warm smiles at genuine goodbye at check-out. There was a lot of room for improvement on the F&B side which is why I'm not giving them 5 stars, but the hotel is in a perfect location and literally 10 min walk from Puerto Morales (very cute/safe/friendly town!) and dozens of wonderful little restaurants. You couldn't ask for a more attentive staff! The room was HUGE and brand new. The location is PERFECT! Astrid (the personal concierge) was available 24 hours a day to arrange everything from dinner reservations, golf, show tickets, transportation, tours.... We have already recommended The Fives Oceanfront to several friends!”